About Us
Our Company
Welcome to Henan Yuzi Industrial
We , Henan Yuzi Industrial Co. ,LTMED, headquartered in Luoyang, China and have the distinction of being ISO - 9001 quality certified, are the pioneer of the abrasives , refracotries and Metallurgical minerals. We offer Brown Fused Alumina , White Fused Alumina, Mullite,Calcined Bauxite and Calcium aluminate. From macro grits to micro grits, to custom specialty fusions, our products are used around the world in hundreds of different industries and applications.
We provide our customers with…
√ A wide range of quality products with adequate stocks.
√ Efficient customer after-sales service
√ Supply on time, every time.
√ Free technical service and advice.
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- Super-fast response
- 7*24 online service. Multi-channels to reach us at any time, including Facebook, What’s App, Skype, etc. All the emails and complaints will be replied in 4h.
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- Customization services
- The products can be specially researched, designed and processed on request. Yuzi can do OEM according to customers’ request. You can get the test report for FREE.
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- One-to-one service strategy
- Yuzi adheres to the "one-to-one" service strategy. There will always be one staff to service for you avoiding the predicament of the multilateral communication.
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- Technical support
- Our chief engineer is waiting to provide you the most professional and reliable technical service online or on site. Any problem can be sent to: shimingyu988@163.com
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- High efficiency & short delivery time
- Production will be arranged immediately after receiving the prepayments in 24 hours. The deadline of every process will be controlled strictly to guarantee the short delivery time. Yuzi sends documents to you by DHL which is the fastest and most expensive in the world. The aim is to save time for customers. But the fee is paid by Yuzi.
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- Cargo tracking
- Excellent service will be provided to remind each link in the whole process from the sea booking, shipping to the arrival of the products. The latest dynamic state can also be searched on our website yourselves.
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- Perfect complaint management
- Customer complains→Yuzi provides a plan to solve the complaint→Discuss the plan→Confirm the plan and execute→Satisfaction survey. Only 5 steps is needed to deal with the complaints easily and perfectly.